How To Fix QuickBooks Payroll Errors: “The File You Specified Cannot Be Opened” And “The File Exists”

QuickBooks Payroll, in QuickBooks Desktop software, is a subscription-based services that allows you to process all the payroll related activities within the QuickBooks Desktop software. It comes with three different variants from which you can choose as per your business needs. However, sometimes you can face several issues in QuickBooks Payroll as well due to which, you may be restricted to work properly on your accounting tasks. Sometimes, QuickBooks couldn’t locate the file that you try to open and get the following error message:

“The File You Specified Cannot Be Opened” And “The File Exists”

The file couldn’t be identified by QuickBooks is a common QuickBooks payroll error and it can easily be tackled by following the steps provided in this article. You can also contact us at our toll-free QuickBooks Payroll Support Phone Number +1888-529-1015 if you want instant support for this error.

If this error is occurring during the time of payroll processing, there’s nothing to get worried about because these errors can generally occur when you try to update payroll, payroll scheduled liabilities, or open state or federal forms.

How To Resolve QuickBooks Payroll Errors?

Steps that you can perform to resolve the “file you specified can’t be found” error in QuickBooks Payroll are as given below:

Solution 1: Download and use the QBRefresher Tool

This issue can be faced if multiple processes related to QuickBooks get stuck in the background. Intuit require various components and tools to run smoothly and you can face issues if even a single component stop working. However, this error can easily be resolved by using the QBRefresher tool to perform a quick-fix. Download the tool by clicking on the following link:

  • Install the tool on your system properly.
  • Complete or close all the work currently open in the QuickBooks.
  • Close all the processes that are running in background. You can use Task Manager for this.
  • Open the QBRefresher tool and perform all the on-screen prompts.
  • The tool will complete its process within a minute and then close it.
  • Now, open QuickBooks and try to process payroll again.

If QBRefresher tool couldn’t resolve the error for you, go to the next step.

Solution 2: Update Windows Permissions

  • Pressing Windows + E will open the Windows Explorer or File Explorer.
  • Open the folder where your can0any files are located
  • Locate your QuickBooks company file and right-click on it.
  • Choose Run as administrator from the drop-down list.

If the error is still around, navigate to the next solution.

  • Right-click on the QuickBooks company file and choose Properties from the drop-down options.
  • Go to the Security tab and click on Edit.
  • Select Add and type Everyone in the window.
  • Select OK.
  • Put a checkmark on Full control checkbox from the Security window and select OK.
  • Click on Apply and then select OK to save changes.

Solution 3: Adjust Your User Account Control Settings

Turning off the User Account Control (UAC) temporarily and then restarting your system may resolve the issue for you.

If the error is not occurring after disabling the UAC, it means the security settings are restricting you to perform the payroll process. You need to adjust your UAC settings to make it compatible for QuickBooks.

If the error is still around, navigate to the next solution.

Solution 4: Update QuickBooks Desktop

Sometimes the issue can also occur if you are using an old or outdated version of QuickBooks. You can try to update your QuickBooks to the latest release and also update your payroll tax table. Then, try to perform the same process again.

Once you properly update QuickBooks Desktop, configure your firewall and internet security settings. You have ensure that QuickBooks has all the required rights and access to run on your system. You also have to set up folder and Windows access permissions to share company file.

Technical Support For QuickBooks Payroll

The steps instructed in this article will surely be helpful for you in resolving QuickBooks payroll error and you will be able to process your payroll tasks. However, if you are not able to resolve the error through these solution steps, it is quite possible that your QuickBooks company file or other QuickBooks files are damaged or not physically available in your system. If the error couldn’t get resolved or you require any kind of help while resolving, you can contact us at our support department by dialing our QuickBooks Support Phone Number +1888-529-1015 and get your issues resolved.