Troubleshoot PDF and Print problems with QuickBooks Desktop

We are going to discuss the PDF and print problem with the QuickBooks desktop like emailing PDF or saving PDF from QuickBooks Desktop. For any kind of instant resolution, you can contact QuickBooks Support Number 1888-529-1015 to contact our experts.

Troubleshoot PDF and Print problems with QuickBooks Desktop

How To Fix PDF and Print problems with QuickBooks Desktop?

You can follow the below methods to resolve pdf and printing issues in QuickBooks. You can contact QuickBooks Customer Service Number 1888-529-1015 for any kind of queries regarding QuickBooks Desktop.

Solution 1: Install The PDF and Print Repair Tool

  • You need to download QuickBooks Print and PDF Repair Tool and run it to repair the software.
  • Once the repair is over, open the .pdf file again to verify if the issue is resolved. If the issue still persists, then move to the next solution.

Solution 2: Reset Your Temp Folder Permissions

Step 1: Reset Your Temp Folder Permissions

You need to set the temp folder permission in order to resolve the issue. Follow the below steps to check the folder permission to the folder permission.

  • Press the Windows key + R on the keyboard to open the RUN command window.
  • Type %TEMP% in the search box and press Enter.
  • Right-click an empty area of the temp folder and Select Properties
  • Choose the Security
  • Make sure that all the usernames and groups on the Security tab have Full Control.

When all permissions have been assigned as Full Control then save the PDF again and see if the issue is resolved. If the error still exists then move to the next solution.

Step 2: Confirm you can print to your XPS (only for Save as PDF and Email issues)

If you have the Save as PDF & Email issue then you have to you to verify if you can print to your XPS Document Writer because QuickBooks uses some parts of XPS Documents Writer for saving as PDF:

  • Open Notepad on your system and write anything on it
  • Go to File and then click the Print option.
  • Select the XPS Document Writer, and select Print.
  • Select your Desktop in the save as dialogue box.
  • Move to your desktop and check if you can view the XPS document you printed from notepad

If the above solution does not work then move to the next solution.

Solution 3: Verify If The Reconcile Window Is Off Of The Screen

If QuickBooks appears to lockup after selecting reconcile from the Banking menu, but PDF functions are working, the reconcile window may be appearing off of the screen.

  • Select the Window menu and view the list to check if your reconcile window is present in the list.
  • Choose Close All and begin the reconcile procedure again.

If the error still exists then move to the next solution.

Solution 4: Test, Reinstall And Adjust Permissions For XPS Document Writer

There are a few steps which you have to perform in this solution. Before you start troubleshooting, remember the below points:

  • Microsoft applications are not supported by Intuit and are not responsible for running these applications.
  • If you cannot perform these actions, then get in touch with an IT Professional.

Step 1: Print Outside The QuickBooks TO Test the XPS Document Writer

  • Open File menu in the QuickBooks and then select Print.
  • When the Print window appears then selects Microsoft XPS Document Writer from the list of printers and then click Print.
  • Save the .xps file to your computer’s desktop.
  • Find the .xps file from your desktop.

If you cannot find any file on the desktop or any error message while saving then a security setting is blocking the printing to the XPS Document Writer or the .XPS file got delete after it is created.

If you find the .XPS file on the desktop then open it. If you got any error when you open the file or if the file does not appear properly then you need to Reinstall XPS Document Writer.

If QuickBooks shows an error when trying to print or you cannot find XPS Document Writer as an option then you need to Re-install QuickBooks.

Step 2: Reinstall Microsoft XPS Document Writer

The process in step 2 is divided into 2 parts:

  • Part A: Verify XPS Services are enabled
  • Part B: Reinstall The XPS Document Writer

Step 2 Part A: Verify XPS Services Are Enabled

  • Press the Windows key + E On your keyboard to open the explorer window.
  • From the upper left side choose the Computer
  • Choose Uninstall or change a program under the System group.
  • Click on Turn Windows Features on or off option from the left.
  • Scroll down to verify both the XPS Services and XPS Viewer are enablede. check marked.

If one or both XPS Services and XPS Viewer does not enable then put a checkmark in the boxes to enable them and then Press OK. Now see if the issue is resolved.

If the issue is not resolved then move to the below step.

Step 2 Part B: Reinstall The XPS Document Writer

For Windows 8:

  • Move the mouse in the right-hand corner to search the Start
  • Select Settings > Control Panel > Devices and Printers.
  • Choose the Microsoft XPS Document Writer icon and choose Remove device.
  • Select Yes to confirm.
  • From the toolbar, click Add a printer and choose to Add a local printer or network print with manual settings.
  • In the Use an existing port: choose PORTPROMPT: (Local Port).
  • Choose Next.
  • From the manufacturer list, select Microsoft and then Microsoft XPS Document Writer v4.
  • Choose Next.
  • Select the Replace the current driver option and click Next.
  • In the Printer Name field, take out the v4 so the name is Microsoft XPS Document Writer.
  • Select Finish.

For Windows 7/Windows Vista:

  • Press the Windows Start menu on the keyboard and select Devices and Printers.
  • Choose the Microsoft XPS Document Writer icon and select Remove device.
  • Select Yes to confirm.
  • From the toolbar menu, select Add a printer and select Add a local printer.
  • Choose Use an existing port
  • Choose XPSPort: (Local Port) and select Next.
  • From the manufacturer list select Microsoft and then choose Microsoft XPS Document Writer v4.
  • Choose Next.
  • Select the Replace the current driver option and click Next.

Step 3: Adjust Windows User Permissions For The XPS Document Writer

If the Windows does not have the permission to print XPS documents Writer then QuickBooks cannot create .XPS file which later is converted to.PDF file. So, log in to the computer as Admin in order to change the permission.

  • Go to the Printers Control Panel in Windows
  • Right-click the Microsoft XPS Document Writer and Click on Properties
  • Choose Security option and select the Everyone user group
  • Choose Print in the Allow column and click OK.
  • Open the folder C:\Windows\System32\spool.
  • Choose Printers and then click on Properties.
  • Select Security > Edit > Add.
  • Type Local Service and press Enter.
  • Make sure Local Service has Full Control and then click OK.
  • Open QuickBooks and try to create a .pdf file.

Step 4: Edit Security Software Settings

The security software may sometimes block the creation of .XPS file. So you need to check and edit the security software setting so that it may not restrict the .XPS file in the system

Step 5: Install or Repair MSXML 6.0

MSXML 6.0 is a Windows component and is a part of the system necessary for XPS Document Writer.

Install or Repair MSXML 6.0 For Windows 8:

  • Click on the Magnifying Glass.
  • Type Command and click on Command Prompt.
  • Click on the Run as administrator
  • Enter the admin password if asked.
  • Type in sfc/scannow.

Install or Repair MSXML 6.0 For Windows 7 & Windows Vista:

  • Press the Windows Start button on the keyboard
  • Click on All Programs then choose Accessories.
  • Choose Command Prompt and Click on Run as Administrator.
  • Enter the admin password , if asked or click Allow.
  • Type in sfc/scannow.

Step 6: Create a new template for your form

Verify if your template is corrupt. Create a new template for your form

  • Create a new template for your form.
  • Modify the template on your transaction.
  • Now create your .pdf file.

Step 7: Bypass The Print Spooler

When you have set the permission for XPS Document Writer then you should also set the XPS Document Writer to bypass the print spooler:

  • Open the Printers Control Panel in Windows.
  • Right-click the Microsoft XPS Document Writer and click on Properties
  • Click on Advanced tab and select Print Directly to Printer.
  • Click on OK to save your changes.

How To Get Technical Help For Troubleshooting PDF and Print Issues With QuickBooks Desktop?

Hopefully, by doing the above steps, you can easily resolve the troubleshooting PDF and print Issues with QuickBooks Desktop. If you need assistance while performing the above solutions then you can contact QuickBooks Tech Support Phone Number 1888-529-1015 to talk to our technical experts. Our QuickBooks Tech Support executives are very skilled and experienced to resolve any type of QuickBooks issue. You can also contact QuickBooks Live Chat Support. Our QuickBooks Customer Support is available round the clock so that your workflow does not stop.

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