Fix error TD500: There Was A Problem With Your Update

This article will provide you full fledge procedure to resolve the “There was a problem with your update,” error code TD500 in QuickBooks. This error is considered as an update error in QuickBooks that can also pop-up on your screen when you process a credit card in QuickBooks.

Fix error TD500

Performing the steps provided in this article will surely be helpful for you in resolving the QuickBooks Error TD500. This error basically restricts you from processing your payments and hinders your workflow. If you need any kind of help, you can contact our technical support department at QuickBooks Customer Service Phone Number +1888-382-7559 toll-free.

Resolving QuickBooks TD500

You have two different options or scenarios through which you can resolve this error and they yare as follow:

  • Open QuickBooks and press the F2 key to know the version of QuickBooks installed on your system.
  • Close QuickBooks. If you have more than one installation of QuickBooks, close them too.
  • Open the Control Panel and navigate to the Programs and Features or Uninstall a Program
  • Locate and select QuickBooks Desktop 2016 or QuickBooks Enterprise 16.0. Click on Uninstall/Change.
  • Follow all the onscreen prompts to uninstall it properly. If you don’t see the Uninstall/Change option, sign out from the current Windows user and sign into the user that has the administrator rights.
  • Once you are done with uninstalling the software, download the repair file and save it on the desktop.
  • Open the downloaded file and right-click on quick books_fix_tdtool.bat
  • Select Run as Administrator from the drop-down.
  • Once the process finishes, run QuickBooks in which you were having issues.
  • Process your customer’s payments again to check if the error is resolved or not.

Option 2: Update all your versions of QuickBooks and install the repair file

  • Open QuickBooks and press the F2 key to know the version of QuickBooks installed on your system.
  • Close QuickBooks. If you have more than one installation of QuickBooks, close them too.

Figure out which versions of QuickBooks you have

  • Click on the Start menu, go to All Programs, scroll down to the Q.
  • Locate QuickBooks folder by using the arrow keys. You will be shown all the installed versions of QuickBooks Desktop.

Install QuickBooks updates and repair file

  • Run each version one by one and ensure that all of them are updated to the latest versions i.e. QuickBooks 2020. This can be done by going to Help > Update QuickBooks.
  • Once the QuickBooks is updated, download the repair file and save it on the desktop.
  • Double-click on the file.
  • Open the downloaded file and right-click on quick books_fix_tdtool.bat
  • Select Run as Administrator from the drop-down.
  • Once the process finishes, run QuickBooks in which you were having issues.
  • Process your customer’s payments again to check if the error is resolved or not.

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Technical Support For QuickBooks Desktop

Hopefully, you find this article helpful and you managed to resolve error TD500 on your own. However, if you don’t resolve the error as soon as possible, you can face various other issues in the future as well. If you are not able to resolve the error manually, you can connect with one of the ProAdvisors of Intuit by dialing our toll-free QuickBooks Support Phone Number +1888-382-7559 and get your issues resolved instantly.