Company File Is Missing Or Cannot Be Found: [Resolved]

QuickBooks is a very advanced software for managing small and medium size business organization. Business owners can manage the sales, customer, inventories, payroll, taxes and a lot of other important tasks which makes the business activities very easier. Sometimes you can face errors while using the QuickBooks. Company File is Missing or Cannot Be Found is one of the issues that the user can face. This error message will be on your display on your screen:

Warning: The company file you selected could not be found. You can try one of the following:

Choose the ‘Open or Restore Company…’ command from the ‘File’ menu to look for this file in a different directory.

(or)

Use the ‘Search’ tool from the Windows ‘Start Menu’ to search for this file in your computer.

Here we are going to discuss this issue in detail and if you need any assistance regarding company file you can connect to QuickBooks Enterprise Support Phone Number +1888-529-1015.

What Are The Causes Of Company File Is Missing Or Cannot Be Found?

There are various reasons for a missing company file. Some of the reasons are listed below:

  • The PC is disconnected from the way where QuickBooks company file is kept.
  • QuickBooks company file is erased from the system.
  • Damaged or corrupt QuickBooks file.
  • Improper installation of QuickBooks
  • Virus or Malware Attack in the system.

How To Fix Company File Is Missing Or Cannot Be Found Issue?

The methods by which you can resolve company file missing issue in QuickBooks are mentioned below:

Scenario 1: If You Are Accessing Your QuickBooks File Over The Network:

Solution 1: Ping Server To Ensure You Are Connected To The Network

This step ensures that your system is connected to the network. Perform this step on a client workstation to ensure it can access the server.

  • Identify the name of your server computer.
    • Press the Windows logo+R on the keyboard,
    • Enter CMD then press OK.
    • Enter ipconfig /all then press Enter.
    • Take note of the Host Name (server name).
  • Type ping [name of your server] then press Enter.
  • You can see a reply for each packet.
    • If you see a reply for each packet then it means that your computer is connected to your network.
    • If you see a packet loss or a slow reply then it means that your network should be diagnosed by a qualified IT professional.

If your computer is connected to the Network and still the company file is not found then you can perform the next solution.

Solution 2: Search For All Company Files

Open your server computer and search all the company files by typing one of the following into the search bar:

Note: Make sure that you include Asterisk (*) before the extension type to make the search works correctly.

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

If you cannot find the file then you need to contact QuickBooks Error Support. If you found the file then note down the file location and move to the next Solution3.

Solution 3: Open Your File In QuickBooks

Open the file as per the type of your QuickBooks file.

  • Opening a company file (.qbw) or an accountant’s copy (.qba)
    • Open File menu and choose Open or Restore Company.
    • Choose Open a Company File and then click Next.
    • Select the company file.
    • Click Open.
  • Restoring a Backup (.qbb)
    • Open File menu and choose Open or Restore Company.
    • Choose Restore a Backup File and then click Next.
    • Choose Local backup.
    • Select the company file and then click Next.
    • Choose the location where you wish to save the restored file (i.e.where you will work with the file) and then click Save.
  • Restore an Accountants Copy Transfer file (.qbx)
    • Select Open or Restore a company from the File
    • Click Convert and Accountant’s Copy Transfer File and then click Next.
    • If you see What the Accountant’s Copy Can and Can’t Do window on the screen then click Next.
    • Choose the transfer file (.qbx) and then click Open.
    • Select the location where you wish to save the Accountant’s Copy File and then click Save.

Scenario 2: If You Are Accessing Your QuickBooks File Saved Locally On The Same Computer.

Solution 1: Search For All Company files

Go to your server computer and perform a wild card search for all company files by typing one of the following into the search bar.

Note: Make sure that you include the Asterisk (*) before the extension type to make the search works correctly.

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

If you cannot find the file then you need to contact QuickBooks Error Support. If you found the file then note down the file location and move to the next solution.

Solution 2: Open your file in QuickBooks

Open the file as per the type of your QuickBooks file.

  • Opening a company file (.qbw) or an accountant’s copy (.qba)
    • Open the File menu and select Open or Restore Company.
    • Choose Open a Company File and then click Next.
    • Choose the company file.
    • Click Open.
  • Restoring a Backup (.qbb)
    • Open the File menu and Choose Open or Restore Company.
    • Choose Restore a Backup File and then click Next.
    • Chose a Local backup.
    • Select the company file and then click Next.
    • Choose the location where you wish to save the restored file (where you will be working with the file), then click Save.
  • Restore an Accountants Copy Transfer file (.qbx)
    • Choose Open or Restore a company from the File menu.
    • Click Convert and Accountant’s Copy Transfer File and then click Next.
    • If you view What the Accountant’s Copy Can and Can’t Do window on the screen and click Next.
    • Choose the transfer file (.qbx) and then click Open.
    • Browse the location where you wish to save the Accountant’s Copy File and then click Save.

Need Any Help? Contact The QuickBooks ProAdvisors

Technical Help For Company File Missing In QuickBooks

With the help of the above methods, you can easily resolve the company file missing issue in QuickBooks. If you need any assistance in performing the above steps then you can get in touch with QuickBooks Support Phone Number +1888-529-1015. Our technical executives are very dedicated and skilled to tackle any kind of QuickBooks issue. Our support is also available on QuickBooks Live Chat Support.

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