Can’t Deactivate Bank Feeds For An Account

Are you not able to deactivate bank feeds for a particular account in QuickBooks Desktop? Well this article can help you in that. In this article, you will learn what to do when you can’t deactivate your bank account’s online services in QuickBooks Desktop.

Can’t Deactivate Bank Feeds For An Account

If you require any kind of help or support, you can contact us at our toll-free QuickBooks Customer Support Number +1888-382-7559.

When you deactivate your bank feed services for an account, the lightning bolt (Windows) or blue circle (Mac) disappears from the bank account’s name in the Chart of Accounts. If it is still visible, then it means that the Bank Feeds services are still active for the account.

You can follow the below-mentioned steps to deactivate the Bank Feeds for your account in QuickBooks Desktop:

Solution 1: Re-sort Lists

  • Create a backup of your QuickBooks Company File.
  • Re-sort list.
  • If the account still can’t be deactivated then you need to use the verify and rebuild utility and try to deactivate account again.

Solution 2: Merge The Account With A New One

Note:

  • Clear or match pending transactions on the account before merging accounts.
  • All the existing transactions in the original account will be moved to the merged account.

For Windows Users

  • Create a backup of your company file.
  • Change the name of original account by following the below-mentioned steps:
    • From the main menu of QuickBooks, go to List > Chart of Accounts.
    • Right-click on the account and click on Edit Account from the drop-down list.
    • Add an asterisk (*) to the end of the account name.
  • Deactivate bank feeds for the account.
    • From the Edit Account window, navigate to the Bank Feed Settings
    • Choose Deactivate All Online Services.
    • Click on Save & Close.
  • Create a new account by following the below-mentioned steps:
    • Right-click on any account and select New from the drop-down list.
    • Choose Bank and then click on Continue.
    • Enter the original name in the Account Name field.
    • Provide complete information for the account and then click on Save & Close.
    • Click on No when you are asked.
  • Merge the original and the new account by performing the following steps:
    • Right-click on the original account and select Edit Account
    • Remove the asterisk (*) from the account name and click on Save & Close.
    • Confirm that you wish to merge the accounts.

The merged account’s bank feeds will get deactivated. Make sure that the lighting bolt is not visible now.

For MAC Users:

  • Create a backup of your QuickBooks company file.
  • Rename the original account by following the below-mentioned steps:
    • From the main menu of QuickBooks, go to Lists and then click on Chart of Accounts.
    • Select the account that you want to rename and then click on edit .
    • Add an asterisk (*) to the end of the account name.
  • Deactivate bank feeds for the account by following the below steps:
    • Choose Online Settings from the Edit Account window.
    • Select Not enabled from the Download transactions drop-down.
    • Click on OK.
  • Create a new account.
    • Click on create +.
    • Choose Bank from the Type drop-down.
    • Type in the original name of the account in Account field.
    • Provide the complete information of account and then click on OK.
  • Merge the original and the new account.
    • Select the original account and click on the edit .
    • Remove the asterisk (*) from the name and click on OK.
    • Now, confirm that you want to merge the accounts.

The merged account’s bank feeds will get deactivated. Make sure that the blue circle is not visible now.

Solution 3: Deactivate using Excel

  • Create a backup of your company file.
  • Export your Chart of Accounts.
For Windows Users

·        From the main menu of QuickBooks, go to File > Utilities.

·        Choose the Export option and then click on Lists to IIF Files.

·        Choose Chart of Accounts and then click on OK.

·        Select the folder where you want to save the file and then click on Save.

For Mac Users

·        From the main menu of QuickBooks, go to Export > Lists of IIF Files.

·        Choose Chart of Accounts and then click on OK.

·        Select the folder where you want to save the file and then click on Save.

  • Edit the IIF file in Microsoft Excel.
    • Navigate to the folder where the file is stored and then open it using Excel.
    • Go to the bottom of page and locate the QB ONLINE.
    • Change Y to N for all the banking columns to disable bank feeds for an account: OLBANKING, OLBILLPAY, OLENABLED, and OLTAB.
    • From the main menu of Excel, go to File > Save.
    • Now, you need to confirm that you wish to keep using the current format.
    • Close Excel.
  • Re-import your Chart of Accounts.
For Windows Users

·        From the main menu of QuickBooks, go to File > Utilities.

·        Choose the Export option and then click on Lists to IIF Files.

·        Locate and open the IIF file.

·        From the List menu of QuickBooks, choose Chart of Accounts. Make sure that the lightning bolt is not visible.

For Mac Users

·        From the main menu of QuickBooks, go to Import > From IIF Files.

·        Locate and open the IIF file.

·        From the List menu of QuickBooks, choose Chart of Accounts. Make sure that the blue circle is not visible.

Now, you should be able to deactivate your bank account using the Microsoft Excel.

Technical Support For QuickBooks

The provided steps will surely allow you to resolve the issues when you couldn’t deactivate bank feeds services for a bank account. However, if you are not able to resolve the issue or you have any kind of doubts or issues then you can contact us at our toll-free QuickBooks Support Phone Number +1888-382-7559 to get an instant technical support for your QuickBooks Desktop.